BACKHAUL SHIPPING MADE SIMPLE

Turn Empty
Return Trips
Into Shipping Opportunities

BackWay connects trucks and containers returning empty after unloading with new shipment requests along their route. This helps reduce wasted return trips, lower shipping costs, and create more value for customers and carriers.

Lower Shipping Costs

More Revenue for Carriers

Lower Emissions by 40% - 45%

850+
Shipments Completed
Successfully delivered across cities
120+
Verified Drivers
Professional & active drivers
430+
Active Return Routes
Connecting cities efficiently
96%
Successful Deliveries
On-time, every time

About Back way

We connect users with verified drivers who already have active trips between cities. Drivers create active trips, users browse and send requests, and both parties negotiate a fair price before secure payment and OTP-confirmed delivery.

Route-Based Driver Matching
Live Price Negotiation
OTP Delivery Confirmation
Secure In-App Payments

Real Value for You and a Better Planet

BackWay turns empty return trips into real value by lowering shipping costs, increasing carrier revenue, and reducing environmental impact.

Lower Shipping Costs

Because the truck is already returning empty, container and shipment requests can be offered to customers at highly competitive prices compared to traditional shipping options.

More Revenue for Carriers

BackWay helps truck owners and logistics companies turn wasted return trips into additional revenue instead of covering fuel and operating costs with no return.

Lower Emissions by 40% - 45%

By combining shipment needs with existing return routes instead of running separate trucks on separate routes, BackWay helps reduce fuel consumption and harmful carbon emissions by up to 40%-45%.

Empty Return Trip
Matched Shipment
Lower Cost, More Revenue, Less Emissions

Shipment Flow In Simple Steps

From finding a driver to OTP-confirmed delivery, BackWay makes intercity shipping simple, transparent, and secure.

1

Driver Creates Trip

Driver selects current and passing cities.

2

Browse Active Drivers

Users view drivers already traveling through matching routes.

3

Send Request

User sends a shipment request directly to the driver.

4

Driver Sends Offer

Driver reviews the request and sends an initial offer.

5

AI Suggests Price

AI recommends a fair price based on distance and route.

6

Quote Offer

User requests a quote and the driver confirms the price before payment.

7

Complete Payment

User pays securely through the app.

8

Execute Delivery

Driver picks up and transports the shipment.

9

OTP Confirmation

Receiver provides OTP to confirm successful delivery.

10

Shipment Completed

Shipment is marked as completed after successful OTP verification.

Ship Through Verified Drivers

Everything you need to ship between cities — find drivers, negotiate a fair price, pay securely, and confirm delivery with OTP.

Driver Trip Management

Drivers publish trips between cities, manage capacity, and handle requests in one place. Stay organized, respond faster, and keep deliveries consistent across routes.

Route-Based Matching

Match your shipment with drivers already traveling the same route to reduce cost and speed up delivery. Smarter matching means fewer detours and quicker arrivals.

Shipment Sending

Create shipment requests with pickup, delivery, shipment details, and receiver information in minutes.

AI Price Suggestion

Get a fair price suggestion based on route and distance to support better deals. Negotiate confidently and reach an agreement faster.

Secure Payments

Complete shipment payments securely inside the platform before delivery execution.

Shipment Status Tracking

Track shipment progress through delivery status updates from pickup to completion.

OTP Delivery Confirmation

Confirm delivery using OTP for a secure handover and fewer disputes. Simple verification that keeps deliveries accountable and transparent.

Rating & Reviews

Build trust with transparent ratings for drivers and users after each delivery. Use real feedback to improve quality over time.

AI Engine

AI Recommended Price System

Fair pricing powered by intelligent routing

AI helps suggest fair shipment prices to make negotiations faster, clearer, and more transparent. The recommendation is based on pickup point, delivery point, shipment distance, route logic, and configured price per kilometer.

* AI suggestions are guidance only. Users and drivers negotiate freely until final agreement.

AI_ANALYSIS_IN_PROGRESS...
Ontario
Quebec
Load 24.5 Ton
Distance 950 KM
Weather Clear
Secure
Fast

Counter Offer Workflow

Every offer and counter offer is tracked clearly so both the user and driver always know the current active offer and next required action.

Real-time negotiation updates
One active offer at a time
Clear negotiation history
Resend shipment to another driver if negotiation fails
Order Flow

Shipment Lifecycle

Click any step to explore its details

Step 1 of 10
01
Pending Review & Negotiation
02
Awaiting User Response
03
Awaiting Driver Response
04
Price Accepted - Awaiting Payment
05
Payment Completed - Awaiting Pickup
06
Heading to Pickup
07
Arrived at Pickup
08
Shipment In Transit
09
Arrived at Delivery - Awaiting Confirmation
10
Completed

Cancellation Cases

Scenarios that terminate the shipment flow

C-01

Rejected - No Agreement

Negotiation Failed
C-02

Cancelled - Driver Not Available / Invalid

Driver Issue
C-03

Cancelled - Payment Not Completed & Driver Passed Pickup City

Payment Timeout

Frequently Asked Questions

Everything you need to know. Can't find your answer? Contact our team.

General

Drivers create active trips between cities. Users find them, send requests, negotiate a price, pay securely, and confirm delivery via OTP.

A route a driver is already taking, consisting of a current city and optional passing cities.

Yes, users and drivers can send counter offers until a final price is agreed upon.

It calculates a fair baseline using distance, route logic, and a configured price per kilometer.

Payment is completed securely in the app after a price is agreed upon, but before the shipment is executed.

The receiver provides a secure OTP to the driver upon successful delivery.

The shipment can be cancelled and you will be fully refunded.

Yes, all drivers undergo strict identity and vehicle verification.

Download the App and Start Shipping Smarter

Use the mobile application to send shipments, negotiate prices, complete payment, and manage delivery execution securely.

We're Here to Help

Whether you need a quote, support on an existing shipment, or just want to learn more — reach out and we'll respond within 2 hours.

Office Address
5607 rue ephrem-longpre Montreal, Quebec, Canada, H1T3W7
Phone / WhatsApp
Office Hours - Canada

Monday to Friday: 8:00 AM - 4:00 PM

Saturday & Sunday: Closed

Technical & Logistics Support
Available 24/7 for urgent driver and customer support requests.
SSL Secured
Privacy Protected
2hr Response

Send Us a Message

Fill in the details below and we'll get back to you promptly.

  • Emergency Support Support is reviewing your emergency
  • Shipment Support For issues related to your shipment
  • Technical Support For app or navigation problems
  • General Inquiry Pricing, quotes & information